1. Introduction

BaziLens ("we," "our," or "us") operates the website www.bazilens.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered BaZi reading services.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you use BaziLens, we may collect the following information:

Account Information: Email address and authentication data when you create an account (via email/password or third-party login such as Google or Apple Sign-In).
Birth Data: Date, time, and optionally location of birth that you voluntarily provide for BaZi chart calculation.
Profile Information: Names or labels you assign to profiles (e.g., "My Chart," "Partner").
Payment Information: Billing details are processed by our third-party payment processor (Creem). We do not store your credit card numbers on our servers.

2.2 Automatically Collected Information

Usage Data: Pages visited, features used, session duration, and interaction patterns.
Device Information: Browser type, operating system, device type, and screen resolution.
Cookies and Analytics: We use cookies and similar tracking technologies (such as PostHog) to analyze website traffic and improve our product. We provide a cookie consent banner that requires explicit opt-in for capturing analytics data, ensuring compliance with EU privacy standards. You can manage your preferences or opt out at any time.

3. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To calculate your BaZi chart and generate AI-powered readings.
Account Management: To manage your account, profiles, and credit balance.
Payment Processing: To process purchases and manage your credit transactions.
Product Improvement: To analyze usage patterns and improve our services.
Communication: To send you transactional emails (e.g., purchase confirmations) and optional daily fortune emails if you opt in.

4. AI-Generated Content

BaziLens uses third-party AI language models (via OpenRouter and similar providers) to generate personalized readings and interpretations. Your birth data and chart information are sent to these AI services solely for the purpose of generating your reading. We do not use your personal data to train AI models.

Important: All AI-generated content is provided for self-reflection and entertainment purposes only. It does not constitute financial, medical, legal, or professional advice.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers: Third-party services that help us operate the platform (e.g., Supabase for database hosting, Vercel for web hosting, Creem for payments, PostHog for analytics).
AI Providers: AI model providers receive anonymized chart data to generate readings.
Legal Requirements: If required by law, regulation, or legal process.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (HTTPS/TLS), secure database hosting, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. You can request deletion of your account and associated data by contacting us at support@bazilens.com.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and receive a copy of your personal data.
Request correction of inaccurate data.
Request deletion of your personal data.
Object to or restrict the processing of your data.
Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at support@bazilens.com.

9. Children's Privacy

BaziLens is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@bazilens.com
Website: www.bazilens.com